When you think about a company mission statement what springs to mind? A bunch of buzzwords that create a nondescript marketing pitch that no one really understands or pays much attention to right? If people do pay attention, it's only to laugh at them. Sometimes companies incorrectly toss in a bit about it's long term future as well just for good ...

Over the last 10 or 12 years the term "True North", sometimes referred to as "North Star" has gradually become more of a talking point in lean circles. Now it's is increasingly cropping up in conversations around NZ lean and continuous improvement circles as well. So what is "True North", how can you find it, communicate it and use it and should yo...

Martin looked at the calendar on his wall and back to the invite on the screen to the off-site review. That can't be right he thought, we only just had an off-site to figure out this strategy stuff. He cast his mind back to the 2 days they had spent at the Hermitage Hotel in Mt Cook Village, it had become one of his favourite places on earth, the w...