You have just noticed that people all around you are making changes to things, they keep tweaking and tweaking them to get "improvement" but they are moving away from what's written down on the paperwork, yes if you standardised the bolts to one size it would be quicker but that's not the point you have rules! We understand, the last thing you want...

How do you measure success? Is it money? Is it fame or influence is it the ability to do what ever you want or is it something else? I'd like to argue that it is none of these, you may end up with one or all of these things of course, but is that really the way to think about it? When you think about family, friends, you think if the many memories ...

We all have habits; they build up over time and whether we like them or not form a large part of who we are and how we go about doing things. Before we leave the house, we check our pockets for the keys and wallet, and we know where the keys are because out of habit, we put them in the same place when we come in, the bowl by the phone or the hook a...

Here is a question I ask a lot, when I say a lot, I mean at least daily! It's one of my favourite questions when talking with clients and for myself as well! It's one of those questions that really should be one of your key questions as well, are you ready for it because it really is going to change your life, I know sounds like hype right? it's no...

My mum used to make the best chicken and veg soup, she'd boil up a chicken to create the stock, then remove it and add the chicken meat back, then she would add Split Peas, Pearl Barley, Lentils, Carrots, Peas, Onion and lastly some salt for seasoning. It was the same process every time, they were added in the same order, the same weights were used...

 When it comes to changing or improving things they say it's always easier to critique an idea or a draft of something than start with a blank sheet of paper, you never really get to start with a blank sheet anyway, there's always something that's set in stone, but what if there wasn't? What if you could genuinely start with a completely blank...

Organisations talk about their values, they frame them and put them on their walls, but do they really pay much attention to them? Frequent readers of the blog know that I have a passion about organisational culture, it's the one single true advantage your organisation has over any other so having a true set of values that you can build your cultur...

I was at a meeting the other week when one of those annoying corporate sound bites was used to shut someone down, you know the ones that seem to sound right but when you stop and think about it a little they make zero sense at all. We've all heard and probably, unfortunately, used them from time to time but this one is one of the dumbest ones I can...

I attended a client's monthly management meeting the other week and it was interesting to say the least. The session was scheduled for an hour (so in my head I'm thinking that's a bit short) and it was to cover operational performance and a new product they were designing for a new market they were looking to enter. I'd asked in advance why they we...

Solving problems can be challenging, that is after all why they are called problems. It gets harder though if it is something completely out of left field, something that is completely new to you and just leaves you stumped. It can be stressful at times, especially if you have a bunch of people all depending on your decision. Thankfully, you are pa...